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Are you built to scale? 6 Sep 2011 | 12:45 pm
One of the biggest mistakes that almost every new business makes is to build in activities that can only be completed by certain people, or building in activities that require time, energy, or money f...
Speaking the Language 27 Aug 2011 | 01:09 am
How do you talk about your products and services? The language you use to describe your products and services is a crucial but often overlooked aspect of your go-to-market strategy. The temptation is...
The Personalized Web Debate 28 Apr 2011 | 01:55 am
One of the great tensions of our time will be the personalization vs. privacy debate. The argument goes something like this – if you, the consumer/user agree to provide (or accidentally provide) more ...
Finding Your Operational Tempo 16 Apr 2011 | 06:49 am
In today’s fast paced world, it can be easy to get caught up in the lie that everything must move at a breakneck pace all the time. Surely more and faster must be the way of the world, unchallengeable...
Truly Intelligent Incentives 11 Apr 2011 | 03:01 pm
Employee incentive plans can be one of the most difficult puzzles for any business to figure out. Between financial compensation, fringe benefits, promotions, and intangibles (respect, status, authori...
Strategy Building: People, Processes, and Information 8 Apr 2011 | 12:01 pm
When starting to think about strategy in any organization – there are multiple layers that must be considered. Without a full view of the myriad characteristics and dynamics at play in any organizatio...
Maturation of Social Understanding 5 Apr 2011 | 08:34 am
In the early stages of experimentation with Social Media, either for business or personal use, there is often an overemphasis on the most visible metrics associated with activity on a certain network ...
Noise to Signal Ratio 27 Mar 2011 | 11:15 am
One of the most important skills that anyone can have, particularly in business, is the ability to manage Noise to Signal Ratio. If you’re not familiar with the concept, I’ll elucidate a little furthe...
The (Updated) #SNA Community on Twitter 18 Mar 2011 | 05:53 am
The following individuals are active regularly on twitter discussing Social Network Analysis, Network Science, and other related topics. We highly recommend getting to know them as they represent a we...
Business Process Analysis and Social Network Analysis 16 Mar 2011 | 05:01 am
In order for a business to be successful in our hyper-modern, increasingly complex and challenging world – it must use all the tools available. It must keep refreshing its arsenal of both operational ...