Runbox - support.runbox.com - Runbox Solutions AS
General Information:
Latest News:
Emails being rejected 22 Aug 2013 | 03:06 am
Some members may find that emails they are sending are being rejected by some email services. The Runbox servers have been blacklisted for some reason by Proofpoint despite their own website saying th...
Queue on IMAP migrations 10 Aug 2013 | 08:59 pm
We have a long queue of IMAP migrations because of all the customers coming from LavaBit. All requests will be migrated as fast as the system can do it.
New Runbox Help Website 8 Aug 2013 | 01:23 am
We are pleased to announce that Runbox now has a new help website at help.runbox.com. While we wanted a new format so that information was clearer and easier to find, we also recognized that some of ...
Countering the recent spam surge 11 Apr 2013 | 01:15 am
Over the past 8-10 days we have seen a significant surge in incoming spam, especially about weight loss. We are working to reject this type of spam centrally, but if your account is affected there are...
New POP server name for Apple Mail 13 Feb 2013 | 07:20 am
Many Apple Mail users have been having problems connecting to Runbox via POP recently due to Apple changing the supported authentication methods in Mail. Apple Mail POP users can now use the server na...
Web Hosting Server Connection Timeouts 11 Feb 2013 | 09:16 pm
The Web Hosting Server is experiencing connection timeouts. The server support group is working on the problem.
[Resolved] DDoS attack on our servers 25 Jan 2013 | 10:48 pm
In the early hours of 25th January the Runbox network was subject to a Distributed Denial of Service attack. This sort of attack uses multiple computers around the world to flood our servers with requ...
[Completed] Server replacements and scheduled downtime Dec 20 19 Dec 2012 | 08:42 pm
In order to complete improvements to our email services we are scheduling the following downtime: *** Thursday, December 20 at 6:30 AM to 8:30 AM CET *** (5:30-7:30 GMT / 12:30-2:30 AM EST / 9:30-11:3...
Scheduled database replacement and downtime to start shortly 12 Dec 2012 | 11:08 am
Were getting ready to stop all email services in order to switch to the new database servers. Please see http://blog.runbox.com for updates.
[Finished] Restarting database services now 11 Dec 2012 | 05:37 pm
To better prepare for tomorrows switch of database servers, we are rebooting now and changing some configurations. There will be a 10 minutes slowness after the reboot and a short window where service...
