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My 99 Designs Experience 3 Feb 2012 | 01:37 pm
99 Designs review. Ever since I first heard about 99designs I was intrigued and when it came time to design a new sports website portal I thought I would give it a try. My hope was to get a number of ...
Every Customer Contact Point Represents Your Brand 7 Jul 2011 | 07:22 am
A little proof reading would go a long way in an email that probably went out to thousands of users.
Personal Finance and Cash Flow 5 Mar 2011 | 02:00 pm
During the years I worked in the personal finance space, whether it was usability, follow me homes, surveys or market research, the most basic personal finance problem is managing cash flow. If you lo...
Failing At The Basics, Using MyMortgageQuestions.com 1 Mar 2011 | 03:10 pm
With the current ongoing mortgage melt down, those of us who are making our payments on time have turned paranoid as well. I recently refinanced a second home into a 4.75% fixed rate, but have run afo...
What Paramount’s Reversal of 28 Day Redbox Delay Says About Customer Behavior 18 Jun 2010 | 06:46 am
Paramount announced they are ending their 28 day lead time on new movies being released to RedBox. One reversal in the movie studio’s rush to provide a worse customer experience while trying to increa...
