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The intrinsic value of the cloud-mobile-social connection 19 Aug 2013 | 11:50 pm
Recently, IBM Midmarket General Manager John Mason published “When Small Businesses Use Cloud and Mobile to Go Global” on IBM’s Smarter Planet Blog. Mason talks about the value of taking advantage of ...
You need to get your employees collaborating online right now 26 Jul 2013 | 11:29 pm
Yahoo CEO Marissa Mayer made headlines last winter when she shut down telecommuting. She had her reasons of course, but I’ve always maintained with today’s online collaboration tools, you can get a lo...
Five steps toward a comprehensive online strategy 15 Jul 2013 | 10:26 pm
How prepared is your organization to meet customers online wherever they happen to be and however they choose to interact with you? Every company at this point should have a comprehensive online stra...
The Power of the Social Network 27 Jun 2013 | 09:21 pm
As your social network grows, so does your sphere of influence. Even after all these years, and in spite of all the documented benefits, social media still gets a bad rap sometimes inside organizati....
Relationships in Twitter blossom quickly in real life 24 Jun 2013 | 05:18 pm
I was reminded again last week of the power of Twitter when I attended the E2 conference in Boston. There I met in person a couple of colleagues, whom I had known for a long time on Twitter, but never...
Your Social Business Project Just Tanked. Here’s Why 15 Jun 2013 | 12:39 am
When it comes to social business tools, they aren’t your typical IT project because they involve human communication, but in spite of many benefits, these projects often fail. Here’s why. Read my full...
How Microsoft got its own employees to use Yammer more — and email less 8 Jun 2013 | 12:09 am
Microsoft paid a hefty price for Yammer, so it’s only right that it’s using the tool internally as its enterprise social network and reaping the benefits through reduced email. Read my full story on C...
MSPs need to lead customers to mobile, social and cloud 31 May 2013 | 07:24 pm
As a Managed Service Provider (MSP), it's up to you to lead your customers into the future by developing expertise around trending topics such as mobile, social and the cloud.
MSPs need to transform just like the rest of IT 30 May 2013 | 02:05 am
MSPs need to emphasize service and find news ways to differentiate themselves to stay relevant to customers.
How Humana got 26,000 employees to use an internal social network 28 May 2013 | 06:47 pm
By now most companies understand the power of enterprise social networking, yet building a successful one remains elusive. Here’s how health insurer Humana, a company with 40,000 employees went from 0...
