18 months to turn around a flagging culture: JTI shows how it's done 27 Aug 2013 | 09:00 am

Roger Matthey, Global BSC HR Lead, Japan Tobacco International, accepts the joint winning award for Excellence in Culture Creation from judge George Connel

HR Transformation & Service Delivery Summit China 26 Aug 2013 | 09:00 am

Crowne Plaza Century Park Shanghai, Shanghai , China

How to Optimize Invoice Processing with Next Generation AP Automation 26 Aug 2013 | 09:00 am

Best practices in optimizing Accounts Payable processes One of the time-consuming challenges of most modern-day organizations is how to deal with the thousands of invoices they receive every month: fr...

How to create the right perception: re-branding Shared Services: Branding for Shared Services and BPO 26 Aug 2013 | 09:00 am

Shared Services, by its actual name, creates the wrong perception from the start. How about re-branding the shared services offering to signal more, rather than less? Since the 1980’s, when the concep...

European accounting solution scoops Process Excellence award 26 Aug 2013 | 09:00 am

The captive Finance & HR shared services organization (FHS) of the Deutsche Post DHL group (DPDHL) was recently recognised for its innovative Accounting solution. The European Key Account Desk (E-KAD)...

Analyst Eric Simonson on travel, analytics, and who's who on Twitter 22 Aug 2013 | 09:00 am

  Eric Simonson is one of the most respected analysts in the sourcing industry. He leads Everest Group's research practice and spends his time trying to figure out how companies like yours can get...

Professionalizing Shared Services' customer interface 19 Aug 2013 | 09:00 am

Country-based services? Why not, asks ABB's CFO for Finland 19 Aug 2013 | 09:00 am

Although global services centres are all the vogue, as ABB can attest, country-based shared services still reap results. In fact, ABB runs 33 such centres. This model has worked well primarily because...

The power to transform – overcoming the enemies of learning 19 Aug 2013 | 09:00 am

“You can’t transform your business, until you transform yourself.” Knowledge and learning are crit

Technology's Third Turning: what does this mean for HR? 19 Aug 2013 | 09:00 am

With all the changes happening in HR technologies , we thought it was high time we recruited an expert to separate what's important from what's not. We are delighted, this week, to introduce J...