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Meet Pinestein #Surveylab-Downtime! 31 Jul 2013 | 04:51 pm
What: Design a Moshling Exhibition Where: The Strand Gallery, London When: 23rd July 2013 Who: Dan and John (along with a few excited kids) Surveylab were lucky enough to get tickets for Mind Cand...
Top tips for writing and designing online surveys 23 Jul 2013 | 06:48 pm
One little thing you should do to make your task easier when designing an online survey is layout the questionnaire as it will appear on the screen. This should be done from the very first, rough dra...
Designing a Diversity Survey for Law Firms 17 Jul 2013 | 01:14 am
Surveylab’s Solution to Legal Profession’s Diversity Dilemma Surveylab has developed a simple and cost effective solution to help legal firms collect diversity data from their workforce to meet the S...
How did we do? Examples of feedback forms and till receipts 16 Jul 2013 | 06:58 pm
Have a look through the receipts that are in your bag or wallet right now. How many ask for your feedback or tell you they’re listening? I bet at least one, if not all of your receipts are seeking fe...
Tips for better survey design: NEVER default answers 22 May 2013 | 03:58 pm
Some survey tools let you default the answer to a question. I suppose the logic is that the person designing the questionnaire thinks they will be helping the respondent save on clicking some options....
Tips for better survey design: Asking for other answers 21 May 2013 | 02:06 pm
A common slip I see in a fair number of online surveys involves the asking of “Other” in a question. It’s a minor mistake, although it can have a big effect on the results. Lots of questions present a...
Mobile friendly surveys to go (how to ask for feedback on a till receipt) 16 May 2013 | 02:34 pm
If you are going to advertise a survey on a till receipt, make sure that your survey is mobile friendly! This means – does it work on an iPhone? And other smartphones (most likely running ‘Android’), ...
A common vision for success: Surveylab sponsors local hockey club 13 May 2013 | 08:58 pm
In a corner of south-east London, there is a hockey club working very hard to provide opportunities to play a fun and exciting sport. Bexleyheath and Belvedere Hockey Club (BBHC) is accredited by Engl...
One way to improve survey response rates…keep the contact list updated! 26 Apr 2013 | 01:51 pm
When we conduct a survey, be it for customer feedback, market research, or to a firm’s staff, accuracy in the results is critical. It is also essential that the mailing list – those people you invite ...
Tour our Online Reports in 1 Minute! 24 Apr 2013 | 09:25 pm
We just created our first screencast of our online reporting. We wanted to quickly show everyone how easy it is to start working with the results and actually get answers! It was quite a challenge to ...
