Most bpo using social crm related news are at:
More bpo using social crm related news:
Customer Service in the Customer Lifecyle: Thoughts from a Social CRM Expert newsaleseconomy.com 27 Jan 2012 | 03:37 am
Tweet Guest post by Tristan Bishop @knowledgebishop. Tristan drives digital strategy at Symantec, using social media monitoring and Social CRM to capture customer commentary. He is widely considered ...
Gartner Customer Relationship Management Summit 2011 – Highlights idealcrm.wordpress.com 16 Mar 2011 | 11:53 pm
Gartner Says the Use of Social CRM for Customer Service Will Grow Rapidly Over the Next Two Years http://media-newswire.com/release_1144899.html (8th March 2011) Gartner Announces Winners of the 201...
Measuring the ROI of social CRM no easy task | SearchCRM (blog) chessmediagroup.com 28 Jul 2010 | 03:29 pm
Morgan suggests using metrics that indicate return to the company, but he advises against looking for short-term ROI on a project that is, in reality, a long-term effort. For instance, if customer sat...
E-Commerce India - Customer Relationship Management (CRM) lifemeetsdigital.blogspot.in 22 Jun 2012 | 08:56 am
Customer is the King or Queen.That is even more so in this Internet Age where customer experience can get shared easily using social media. The establishment of relationship with the customer starts t...
Customer Service in the Customer Lifecyle: Thoughts from a Social CRM Expert newsaleseconomy.com 26 Jan 2012 | 10:37 pm
Tweet Guest post by Tristan Bishop @knowledgebishop. Tristan drives digital strategy at Symantec, using social media monitoring and Social CRM to capture customer commentary. He is widely considered t...
Social CRM: Evolving social media jyesmith.com 15 Mar 2013 | 08:32 am
TweetSocial CRM is the use of customer data and insights in a social media environment to create and improve delivery of a service or product or customer experience. But those companies doing it well ...
Public Relations Coordinator (SEO) find-seo-jobs.com 21 Jul 2013 | 02:01 am
Use social media and social analytics tools to identify online influencer's in the travel community. Build and enter targeted lists within a CRM. Engage with your targeted audience using social media,...
The Big Brand Theory: Cisco Leading the Way in the Use of Social CRM gogiro.com 27 Aug 2013 | 08:59 am
Itâs only natural that Cisco, a company founded on products that connect computers (and of course, the people using those computers), would be heavily invested in social media. In fact, not content ...
What Exactly is “Social CRM”? crmswitch.com 30 Jul 2013 | 10:14 pm
Searching for a single definition of Social CRM is difficult, and will often yield results that are too vague or too specialized to be of much use. The problem is with the application of Social CRM wi...
CRM, Social Media Management Tools, Project Management Software gsocialmedia.com 29 May 2012 | 01:03 pm
While growing to the next level in my business, I decided to do some research on CRM, Social Media Management Tools, and Project Management Software. I have used a variety of platforms for years for m...
