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Survey result: Is ‘Made in USA’ important? 9 Aug 2013 | 08:20 pm
“Made in USA” is not so common in the electronics industry nowadays – certainly not as common as it used to be. But what are you willing to do to see EMS companies bring manufacturing back to the regi...
State law could kill ‘Made in USA’ label 2 Aug 2013 | 08:39 pm
‘Joblessness and dysfunctional government go hand in hand’ Drew Zahn About | Email If a company wants to label its product “Made in the USA,” it had better beware of selling it in California, whic....
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Geek Squad Customer Service Agent Job - USA-MI-Novi retailcrossing.com 27 Aug 2013 | 10:00 am
.... Agent Auto req ID: 90496BR Brand: Geek Squad Employment Category: Occasional Seasonal Job Level: Entry Level City: Novi State: MI About Us: About Geek Squad It all began with a few oddly dressed...
Our Startup’s Secret Weapon davidcancel.com 9 Jun 2011 | 09:14 am
Looking back at the last 1.5 yrs since we started Performable, one thing is very clear: the single best decision we ever made was to make customer service everyone’s job. Everyone on the team is assi...
Lets Put The Customer Back In Customer Service billbrister.com 27 Mar 2011 | 01:28 pm
I ran across a post the other day from Carol Roth wrote as a guest blogger at Smart Blogs about how some Customer Loyalty programs fail. Leading a new era of customer engagement with customer loyalty...
I Wanted To Pass This On. steroidslive.com 9 Jan 2012 | 10:27 pm
I just received an email about the exceptional customer service a gentleman received from Sciroxx , and he passed it on to me. With the article I just wrote a few months back , I figured I would post ...
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3 Keys to Great Customer Service when Selling Online 7pillarsofsellingonline.com 20 Aug 2011 | 03:11 pm
Discover the 3 simple keys that will delight your customers and make them come back and purchase again and again. Listen how in this episode of the 7 Pillars of Selling Online.
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Who Guives Great Customer Service? pixtus.com 30 May 2012 | 03:01 am
Who Has Great Customer Service? My family has pointed out that I have had a lot of negative energy flowing lately regarding camera bags. In an effort to pull back from that lets talk about companies...
How not to do Customer Care: Has 2degrees grown 2-big? jesskim.com 6 May 2012 | 11:46 am
It’s devastatingly amazing how a customer service cock-up can turn things around. Here I am referring to my earlier post “10 reasons why 2degrees is better than Vodafone” back in February 2011, not th...
Putting The "SERVICE" back in "CUSTOMER SERVICE" iwant2makemoneyblog.blogspot.com 8 Jul 2008 | 09:54 pm
The future of customer service is here. Technology has made seeking out support faster and easier than ever. But, has your digital age company sacrificed true service in the name of automation? Tod...