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Five Ways Using Global Response as Your Healthcare Contact Center Can Help You Manage Policyholder Service Under the Affordable Care Act 12 Jul 2013 | 07:18 pm
As the Affordable Care Act (ACA) becomes the law of the land it is becoming clear that health insurance companies will require a renewed focus on policyholder service. Working with a partner like Glob...
Your Busy Season’s Beginning, Theirs Is Ending—A Perfect Match 27 Jun 2013 | 01:45 am
A counter-seasonal call center strategy is the key to cutting costs, rapid ramp-up and increased customer satisfaction. If you’re in a highly seasonal business, consider your business cycle and look ...
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A Guide on Call Center Outsourcing callcenterworx.com 3 Dec 2011 | 04:34 am
Call center outsourcing involves a business or organization partnering with a call center provider who manages their telemarketing campaigns. The call center provides the of call center agents who are...
Benefits of Outsourcing Call Center Services callcenterworx.com 2 May 2012 | 07:24 am
Call centers offer two main services – Inbound Call Center Services and Outbound Call Center Services. When outsourcing call center services, a business or organization hires a call center to run thei...
CWA Report: Outsourced call centers pose serious security threat connectedplanetonline.com 20 Dec 2011 | 06:24 am
Union hopes to build support for legislation aimed at discouraging companies from outsourcing call center jobs
High Quality Answering Service ggkassandra.com 14 Jul 2012 | 01:52 pm
There are lots of outsourcing call centers in the world and well, most are good. And you know that the best answering service I’ve ever encounter. They guarantee that the business is well taken care ...
Laguna Personnel Outsourcing Call Center Info callcenter.mixph.com 23 Jun 2012 | 09:59 pm
Laguna Personnel Outsourcing (LPO) is an online outsourcing agency aimed to provide Quality Virtual Contractors. Our pool of Virtual Contractors have wide exposure and experience in office administrat...
Deciding On Between In-House Versus Outsourced Call Centers eptcaa.org 28 Aug 2012 | 01:47 am
Is your business presently working visit environment and lead generation from in-house staff? If so, you could be wasting both hard earned cash as well as effort on an inept setup. Several providers a...
Pavan Kumar, himanshu tewari and Neeraj Sharma joined BPO Voice: Business Process Outsourcing, Call Center Outsourcing bpovoice.com 27 Aug 2013 | 11:06 am
Pavan Kumar, himanshu tewari and Neeraj Sharma joined BPO Voice: Business Process Outsourcing, Call Center Outsourcing
himanshu tewari and Neeraj Sharma joined BPO Voice: Business Process Outsourcing, Call Center Outsourcing bpovoice.com 26 Aug 2013 | 10:19 pm
himanshu tewari and Neeraj Sharma joined BPO Voice: Business Process Outsourcing, Call Center Outsourcing
Neeraj Sharma, gaurav and asad ali govani joined BPO Voice: Business Process Outsourcing, Call Center Outsourcing bpovoice.com 26 Aug 2013 | 06:44 pm
Neeraj Sharma, gaurav and asad ali govani joined BPO Voice: Business Process Outsourcing, Call Center Outsourcing
Your stats, right away walkininfo.in 26 Oct 2010 | 07:54 am
Do you hate delays? Do you think being told to “Please wait…” by websites, cash machines, call centers, and the doughnut stand drive-thru guy in the year 2010 is a sure sign modern living isn’t quite ...