Most smg customer experience platform related news are at:
Does employee engagement really matter? 23 Jul 2013 | 08:15 pm
It definitely does. Highly Engaged employees will provide better service to your customers, and 95% of Highly Engaged employees will recommend your brand to others. In contrast, Disengaged employees h...
SMG in the News 16 Jul 2013 | 01:32 am
No matter the business type, customer service is important—and always on display. Every service-oriented business needs to understand who their customers are, why they visited the business, and how th...
More smg customer experience platform related news:
Firmstep ukgovcamp.com 14 Jan 2013 | 03:31 am
THE CUSTOMER EXPERIENCE PLATFORM FOR LOCAL GOVERNMENT
Essential e-commerce features & functionality to drive great customer experience – part 2 leapfrogg.co.uk 17 Oct 2012 | 01:08 pm
In my last post, I looked at the features and functions of e-commerce platforms that help to drive a positive customer experience at the point at which a prospect has decided they want to purchase a p...
Customer Experience Management (CEM) in Telecoms World Summit 2013 ossnewsreview.com 18 Aug 2013 | 12:22 am
Customer Experience Management (CEM) in Telecoms World Summit 2013 will draw together highly-regarded expert speakers from across the ecosystems of telecommunications industry and CEM platform provide...
Swiss luxury brand Bally relies on CDNetworks to boost its online platform in China cdnetworks.com 24 Jul 2013 | 12:00 pm
Improved page download time enhances the customer experience from browsing to payment LONDON, UK – 24 July, 2013 – CDNetworks is helping Swiss luxury leather goods brand Bally optimise its website an...
Swiss luxury brand Bally relies on CDNetworks to boost its online platform in China us.cdnetworks.com 24 Jul 2013 | 12:00 pm
Improved page download time enhances the customer experience from browsing to payment LONDON, UK – 24 July, 2013 – CDNetworks is helping Swiss luxury leather goods brand Bally optimise its website an...
Why IT service management (ITSM) vendors are investing and extending their social media presence? finance.ceoworld.biz 17 Jul 2013 | 05:12 pm
Awesome. Many smart IT service support management (ITSSM) or IT service management (ITSM) vendors are using Google+, Twitter or Facebook-like social Platforms to deliver an awesome customer experience...
NICE Buys Causata to Extend Its Customer Experience Management Position customerexperiencematrix.blogspot.com 8 Aug 2013 | 01:13 am
So, there I was around 7:30 Eastern time this morning, sending out reminder notices to vendors I need to interview for an upcoming report on Customer Data Platforms. I received an immediate response f...
POS struggling to keep up with changing customer demands? Take the platform approach thegremlin.co.za 27 Aug 2013 | 03:16 pm
By Ian Steyn, Innervation Many retailers are still grappling with what has been dubbed “the era of the customer experience”. Companies have to find ways to serve their customers more efficiently, whil...
SiteCore – An Excellent & Multi-functional .NET Content Mangement System (Guest Post) wordpresswebsitecustomization.blogspot.in 23 Jul 2013 | 10:27 am
In the haste of providing better customer experience and shorten the time of customer acquisition, companies are looking for a unified platform that lets them provide the interactive customer engageme...
Building Mobile Websites using the Mobify JS Platform onerutter.com 10 Apr 2012 | 01:07 pm
Mobify is a mobile software company based in Vancouver, Canada that has built an exceptional mobile platform that allows companies to deliver a great mobile experience to their customers using their e...
