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It's Customer Service Week! 5 Oct 2012 | 01:45 am

10/04/2012 In 1992 the U.S. Congress proclaimed Customer Service Week a nationally recognized event, celebrated annually during the first week of October. Well, it’s the first week of October, and as...

A Memorable WOW Experience 21 Sep 2012 | 02:03 am

09/19/2012 The Zappos Family loves sharing WOW stories. In this WOW story Valerie shows just how empowered Zapponians are to create memorable experiences. Take five minutes to read this blog about ho...

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Sprints vs Marathons beta.zapposinsights.com 19 Jun 2012 | 12:30 am

06/18/2012 In this blog,  Zappos Insights Manager Robert Richman explains the difference in "running" a company like a sprint opposed to a marathon, and how the idea of agile development can ass...

From the Desk of the Culture Kitten beta.zapposinsights.com 1 Sep 2012 | 02:15 am

08/31/2012 Every Zappos employee has their own perspective on what it's like to come to work every day. In this blog post, see what the Zappos Culture is like through the eyes of Zappos Insights' ver...

Culture Drives Success: Is Your Agency Delivering Happiness? marketingagencyinsider.com 15 May 2013 | 11:39 pm

We recently had the chance to hear Jon Wolske (@zapposinsights), culture evangelist for Zappos Insights, discuss company culture at a PRSA Cleveland event. Zappos has been on Fortune’s 100 best place...

Robert Richman: How Organizations Can Develop (and Thrive on) Accountability humancapitalist.com 26 Aug 2013 | 11:00 pm

What’s the key characteristic of an ultra-successful company culture? No, not foosball tables or napping cubes. Robert Richman, former manager of Zappos Insights, the retailer’s training division for ...

Review: Secrets of Corel Painter Experts digitalimagemagazine.com 1 Jun 2011 | 08:16 am

Beacon, by Andreas Rocha Secrets of Corel Painter Experts: Tips, Techniques, and Insights for Users of All Abilities by Daryl Wise and Linda Hellfritsch, is a new title from Course Technology PTR. It...

Reading List #2 seo-scientist.com 30 Sep 2009 | 02:48 am

Hey, I got some nice reactions to my reading list. So here we go again. Make sure to pay attention to a special insight at the end of the list, i think it is worth it     http://www.linkprincessblog.c...

Accessing math through textbooks messaggiamo.com 17 Jan 2012 | 12:04 pm

Whether learning about a new subject, referencing a tricky topic or just gaining insight into future college or career options, mathematics textbooks can be an invaluable resource to any student. High...

An Insight into FarmVille Strategy: FV Champ by Tony Sanders farmvilleonfacebook.net 10 Aug 2010 | 08:02 pm

What FarmVille Champ aka FV Champ by Tony Sanders gives you the best is an insight into FarmVille strategy, which depends on the goals here in the game that you have come to play for. Whatever your g...

My presentation at the Addynamo Blogging Workshop justinhartman.com 18 Feb 2010 | 10:04 pm

If you missed it, here’s my presentation from the Addynamo Blogging Workshop that I did yesterday. There are some interesting Adgator insights which haven’t been seen before. Addynamo Blogging Worksh...

Digitizing my cold hard cash at Coinstar for a gift card and a woman (but mostly a gift card) #NOFEECoinstar #CBias habitationofjustice.com 3 Apr 2012 | 01:15 am

Due to my awesomeness, I have been paid (at Coinstar’s request) to try and blog about Coinstar’s products/services as part of a Collective Bias shopper insights study. All opinions are my own, but I a...

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