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Intranets are not the same as dinner parties 4 Nov 2011 | 05:40 am
Several years on I still see and I still hear intranet managers asking… What is a good thing to make my intranet’s homepage sticky? How can I keep people’s attention after launch? Can anyone tell m...
Client-centred design 3 Aug 2011 | 10:19 pm
As good and diligent professionals we should all be creating products and services, designed to meet the needs and motivations of our customers – some of us call this user-centred design. But how ofte...
10 reasons why I and my UX was wrong … apparently. 15 Mar 2011 | 10:58 pm
Why pay the specialist to give an expert an opinion, when you’ve already decided what they should do? A sample of comments I and chums have heard from our esteemed clients and colleagues. “Can we hav...
Egypt: Kill the tech but the content lives on. 2 Feb 2011 | 11:30 pm
Egypt’s response to the popular uprising has been like trying to blend a sponge. In the wake of the Tunisian civil revolution, the Egyptian population took to the streets to show that face-to-face co...
Briefing freelancers: Not rocket science 15 Dec 2010 | 01:52 am
A successful brief makes the difference between getting the most from your freelancers or throwing money away and souring relationships with clients and freelancers alike. This sagely advice from the ...
Any fool can wireframe… 7 Sep 2010 | 08:06 am
Any fool can wireframe … getting it right is the trick. A while back I wrote WTF is UXD in an attempt to explain what user experience design is, as response to bewildered looks from clients, colleagu...
Are you working or social networking? 9 Aug 2010 | 07:32 pm
I heard on the radio this morning that “billions have been lost over the last year through people updating their statuses rather than working”. I’ve heard similar things before and frankly I don’t agr...
Just when you thought it was safe to go back in the water – animated homepages 14 May 2010 | 08:29 pm
In which the Long Dog praises the extinction of animated webpages, only to find there are still monsters in the deep. In the beginning there was black courier on a grey screen. Then came JavaScript a...
Orange hats – my fantasy augmented reality app 31 Mar 2010 | 07:36 pm
It is very difficult to say the phrase “Have you seen anyone in an orange hat” without sounding like you’re either drunk or undergoing elocution lessons. The orange hats idea was something I came up w...
Internet banking – when good experience goes bad 2 Mar 2010 | 04:02 am
Internet banking – when good experience goes bad. “Improvement means deterioration” – Hutber’s law This is supposed to be a case study, but as I’ve been a customer of this bank for some years, a cer...