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On knowing what others don't know 26 Aug 2013 | 06:26 pm
Maybe the best comment I have ever read on a news article. Yes because informing the masses about something they may not be aware of is totally worthless, right? Look, just because you are informed a...
The errors of the past 26 Aug 2013 | 01:50 am
"There are no quick fixes to correct the errors of the past." -- CEO Mike Ullman explaining why J.C. Penney’s second quarter was worse than expected. One simple statement that carries a multitude...
When iTunes keeps asking for your Apple ID password 25 Aug 2013 | 04:16 am
I'm writing this note as more of a personal reminder than anything else. Once every few months, I'll run into difficulties with my Apple ID password on iTunes. I don't do much on the site, but when I...
SXSW 2014: Capital vs. Talent 20 Aug 2013 | 06:20 pm
Since returning to Dachis Group earlier this year, I've been focusing on internal operations and consulting with a select group of clients, leaving little time for publishing thought leadership. Howev...
Social Business: It's what's on the inside that counts 31 Jul 2013 | 06:30 pm
Social business is mainstreaming. Most companies have figured out that social media can help build consumer relationships, especially when integrated with marketing campaigns. However, social media ma...
Email and the Inbox 24 Jul 2013 | 09:47 pm
Sisyphean, indeed. Adapted from the Encyclopedia of Greek Mythology Tweet
I was an English major. 25 Jun 2013 | 12:22 am
What is an English major good for? In a way, the best answer has always been, wait and see — an answer that satisfies no one. And yet it is a real answer, one that reflects the versatility of thought ...
MIT Sloan Management Review and Social Business By Design 5 Jun 2013 | 10:05 pm
MIT Sloan Management Review: How Companies Can Move Past a Trough of Disillusionment in Social Business
Lean In 20 May 2013 | 09:11 pm
I recently finished reading Facebook COO Sheryl Sandberg's book Lean In. I've also researched and read many of the criticisms of the book. Some criticism is well-reasoned and some knee-jerk reaction. ...
Guest post: @jackiehuba on Monster Loyalty 24 Apr 2013 | 06:24 pm
The post below is from my friend Jackie Huba. Her third book, "Monster Loyalty: How Lady Gaga Turns Followers into Fanatics" publishes on May 2nd and is available now for pre-order. I love the Pittsbu...