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5 Years as My Own Boss 11 May 2011 | 01:35 am

May 1st was the official 5-year anniversary of launching my consulting firm, User Effect. In the fall of 2005, I quit my job as VP of a 16-person software company (after 8 years). I liked the people a...

Announcing: 30GO30.com 4 Nov 2010 | 03:14 am

I've been a bad blogger. Ironically, it's partially the fault of this blog - as of late last year, User Effect's consulting work really took off, and I've been booked almost solid since early 2010. In...

10,000 Tweets for Human Rights 12 May 2010 | 02:10 am

Today marks my 10,000th semi-random thought on Twitter, but this post isn't really about Twitter. Suffice it to say that I've gotten a lot from my time on social media, both personally and professiona...

Users Don't Read - The Ride 29 Apr 2010 | 10:24 am

When working with new clients, I sometimes find it useful to strip the text off of a site and see what's left. Where is my eye drawn? Can I spot the call to action? What can I really tell, just at a g...

How to Solve Any Problem 13 Apr 2010 | 06:38 am

I like to solve problems, which is convenient, because that's also my job. My first love was coding, and it taught me to think about problems in a logical way. In the 30 years since then, I've been am...

Guest Post on UXBooth 18 Mar 2010 | 11:52 pm

If you missed it, this is just a heads up that I wrote a post over on UXBooth called Selling UX to Small Business. We academics and techies often struggle with the business side of the equation, and t...

Guide to Low-cost Usability Tools 8 Dec 2009 | 11:42 am

As someone who works with start-ups and SMBs, finding low-cost, high-impact tools is an absolute necessity. Fortunately, the usability world has been blessed by dozens of new tools over the last coupl...

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