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11 Smart Ways to Improve Employee and Customer Communication 23 Aug 2013 | 05:31 pm
How well do your employees communicate with customers? “Researchers have shown a direct connection between employee and customer behaviors in which employee attempts to improve customer satisfaction l...
10 Superhero Qualities of a UX Professional by WalkMe 22 Aug 2013 | 12:10 pm
It is difficult for those not in Research & Development, Quality Assurance, Marketing or other non-customer related departments to immediately see the reasoning behind the need to hire a User Experien...
WalkMe is Up on Liveperson’s New App Marketplace 20 Aug 2013 | 06:33 pm
At LivePerson we aim to help you extend and make the most of your online customer interactions. Our MarketPlace was designed to help you learn about our complementary partner solutions and integration...
WalkMe Introduces The Top 5 SaaS-Based Project Management Tools 16 Aug 2013 | 02:22 pm
For some time, or at least since the dawn of the Internet, people have looked for ways to collaborate with colleagues, external business partners, and customers from anywhere via the web. But, it wasn...
WalkMe Teaches How to Boost Employee Competence and Productivity in No Time 14 Aug 2013 | 08:01 pm
Training managers who work for large companies are constantly faced with the challenge of working with new employees, who need to be quickly introduced to both their expectations and objectives, and t...
WalkMe’s Sr. Sales Director Discusses Why Israel Will Produce The Next Wave of Successful Startups 13 Aug 2013 | 03:35 pm
Before I delve into my prediction on Israeli startups, it’s important to give a little background on my experience. I’ve been fortunate enough to work for some of the best and brightest leaders in the...
WalkMe Discusses the Modern Strategy To Getting Call Center Metrics Right 10 Aug 2013 | 12:00 pm
Customer care is of utmost importance for any business or organization. If customers do not feel valued, they will not likely buy again for that company. Therefore, a company needs to ensure that it r...
7 Ways In Which You Can Improve Customer Support With Social Media by WalkMe 7 Aug 2013 | 12:02 pm
Every business owner wants to find the secret to success, the key that will boost sales and increase revenue. The answer is very simple: the key to success is combining outstanding marketing efforts w...
END USER LICENSE AGREEMENT – 22-07-13 6 Aug 2013 | 05:39 pm
This End User License Agreement (the “Agreement”) is made between you (both the individual using the License (defined below) granted under this Agreement and/or otherwise using the Company’s platform ...
WalkMe Introduces Impressive Ways to Wow the Customer 6 Aug 2013 | 12:07 pm
Where’s the “WOW!” That’s a common question that customers can legitimately ask when they are constantly offered a multitude of products and services which all eventually start fusing into a grey mora...