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Community Job Title Trend: “Player Experience” 13 Jan 2013 | 05:48 am
Community Managers are lucky: we’re still defining our job descriptions. At the same time, a company that finds itself with a clutch of Community Managers eventually runs into the problem of where to ...
10 Questions with Sarah Mackey, Nanowrimo Community Liaison 15 Nov 2011 | 11:59 am
We’re smack in the midst of the thirteenth season of National Novel Writing Month, an online writing community based on a simple (if daunting) goal: 50,000 words in one month. That’s almost 1,700 word...
Interview: Brian from Mario Marathon Discusses Gaming for Charity and How to Grow an Audience 15 Apr 2011 | 10:42 am
An annual event going back to 2008, the Mario Marathon is an amazing example of building a community through word of mouth, relentless promotion and clever interactions with fans. It’s one of the earl...
Gotta Catch a Cause: 72-hour Pokémon Marathon Live Now, Benefitting Japan Flood Relief 26 Mar 2011 | 09:01 pm
Watch live video from UTD Zac’s Livestream on Justin.tv UPDATE 3/27: All done! Original details of the marathon are still available below. Huge thanks to everyone who participated. Special shout-out...
3 Things I Learned About Community Management This Week (1/21) 22 Jan 2011 | 07:10 pm
Three things I learned this week: Always have an exit strategy, no matter how small your community initiative is. For example: “email poll results to project manager at 6pm, then close the thread.” ...
Make Yourself Available 18 Jan 2011 | 02:00 am
You’re at a party and a stranger smiles at you. What do you do? You smile back. Maybe you say hi. Maybe you wink. Then you introduce yourself and shake their hand. You present some acknowledgement th...
Why I’m Impressed with Quora – An Earthquake Story 11 Jan 2011 | 06:31 am
Quora.com is the latest buzz in an industry that is all about buzz. Everyone’s talking about the Q&A site, including community and social media managers – who are always looking to strike oil in an ...
Looking for Community Manager jobs? Ask this important question at your interviews. 18 Jun 2010 | 06:10 am
And we’re back! It’s been an exciting couple of weeks for me. I recently landed a gig as an online community manager for a prominent social gaming company. More on that later, but the short version h...
How To Grow Your Online Community with the ACT Model 28 Apr 2010 | 06:10 am
Last week I attended a presentation by Shama Kabani as part of a lecture series put on by the Dallas chapter of Social Media Club (and also featuring a fantastic talk by the inimitable Eric Swayne). S...
The Important Lesson You Can Learn From Foursquare Day 17 Apr 2010 | 03:15 am
Today, 4-16-10, is Foursquare Day. Rejoice, Foursquare users! (Foursquarers? Foursquares? Foursies?) Finally, you have a day of celebration where you can attend parties filled with Foursquare users. A...
