Webhelpdesk - webhelpdesk.com
General Information:
Latest News:
12.0.1 (7/16/13) 17 Jul 2013 | 01:13 am
Improvements Some of the biggest improvements in the WHD SR1 release include: The WHD installation program now recognize multiple WHD installations and allows only one WHD installation. This new imp...
12.0.0 (5/21/13) 15 May 2013 | 04:16 am
New Features New features in this release make WHD capabilities more powerful than ever before: Automatic asset discovery with a built-in scanning engine to discover assets based on subnet or IP range...
11.2.1 (2/21/13) 21 Feb 2013 | 07:55 pm
Bugs Fixed in this version: The Admin Guide link on the welcome page now links to the correct documentation. Fixed a significant memory leak that could affect Web Help Desk performance. Fixed an issue...
11.2.1 (2/21/13) 19 Feb 2013 | 03:51 am
Bugs Fixed in this version: The Admin Guide link on the welcome page now links to the correct documentation. Fixed a significant memory leak that could affect Web Help Desk performance. Fixed an issue...
11.2.0 (12/04/12) 5 Dec 2012 | 09:28 pm
Bugs Fixed in this version: LDAP created deleted account. Duplicate accounts were being created for some LDAP connection clients. LDAP password cache not respecting time limit parameter. PCI test woul...
11.0.8 (10/04/12) 2 Oct 2012 | 02:37 am
New Features in this release: Product now displays the full version number in General > System Information. Bugs Fixed in this version: FrontBase service doesn’t run after fresh installation WHD in Ma...
11.0.7 (7/24/12) 2 Aug 2012 | 02:32 am
Fixed ticket direct actions to check the department group permission before allowing access to the ticket. Fixed ticket detail page to close the detail editor if a ticket is manually typed into the UR...
11.0.6 (7/13/12) 24 Jul 2012 | 03:40 pm
Fixed report custom field category to deal gracefully when custom field gets deleted Fixed Lansweeper tool link Fixed issue in the asset PDF generator that could sometimes cause the columns to be or...
11.0.5 (6/29/12) 30 Jun 2012 | 12:40 am
Adds support for converting MySQL MyISAM tables to InnoDB before updating the database schema. Fixes Asset Discovery Connection synchronization to not overwrite the Asset Type when Do Not Overwrite E...
11.0.4 (6/15/12) 16 Jun 2012 | 06:11 am
Fixed bug causing Tech passwords to be hidden when using local “Web Help Desk” authentication.
