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How to become an API technical writer 17 Aug 2013 | 09:27 am
A fellow technical writer asked me recently if I had any tips about becoming an API technical writer. That’s someone who writes developer-focused documentation, describing the application programming ...
Report from a new Google technical writer 4 Aug 2013 | 06:19 am
I’m a Noogler! Now that I’ve been at Google for a couple of weeks, I’m managing to drink from the fire hose without spluttering too much, and I’m learning my way around the technology. I’ve even publi...
Guide to operating a safe 16 Jul 2013 | 02:29 am
I spotted this “how to” guide in a hotel this weekend. It tells you how to use the mini safe in your room. My first thought was, “Wow, that’s a long guide for a simple procedure”. Then I started readi...
Soon to be a Google technical writer 6 Jul 2013 | 12:27 am
I have a bit of news to share: I’m joining Google and saying farewell to Atlassian. So long Atlassian, and thanks! Friday 5 July was my last day at Atlassian. It was awesome being part of the Atlas...
How to write effective blog posts 23 Jun 2013 | 05:39 am
Our technical writing team at Atlassian has just started presenting a series of workshops for other Atlassians, on how to write effectively. This post contains the material for a workshop that focuses...
Invitation to a webinar about doc sprints tomorrow 20 Jun 2013 | 04:30 am
Along with the Society for Technical Communication (STC) I’ll be presenting a webinar tomorrow, about doc sprints. It would be great if you can join us! The webinar is titled Doc Sprints: The Ultimate...
Workshops on effective writing – technical writers adding value 16 Jun 2013 | 09:24 am
Our team at Atlassian has just started presenting a series of workshops for other Atlassians, on how to write effectively. People are very appreciative of the knowledge they gain in the workshops. In ...
Banner blindness and technical documentation 10 Jun 2013 | 08:38 am
We had an interesting discussion in our team at Atlassian this week, about framed, decorated boxes containing tips, warnings and notes. Should we use them? I’d seen some user testing results that sugg...
How to manage attachment usage in Confluence wiki with some Python scripts 2 Jun 2013 | 06:20 am
Do you need to find out whether the attachments on a Confluence wiki page are used anywhere in the space? Having discovered they’re not, do you want to delete them from the page? I’m hoping this post ...
Python as a useful tool for technical writers 15 May 2013 | 01:25 pm
Every now and then, and perhaps particularly so when working on a wiki, we technical writers need to manipulate our content in some way that’s not provided by our content management system. A few time...
