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Don’t dumb me down! 21 Mar 2012 | 02:25 pm
There continues to be a fear of the unknown and the misunderstanding across the Australian public service about the internets – which baffles me to be honest. Agencies continue to block social media...
A focus on data 2 Feb 2012 | 09:09 pm
As time moves on how people access the internet, their files, and use technology is going to drift away from platform centric delivery channels. This evolution has been pivotal in the growth of mobile...
When to stop? 15 Dec 2011 | 12:00 pm
Twitter once provided me with an avenue to view, learn, be inspired, and gather information in order to become more knowledgeable. It played in a key role in my development over the last three years, ...
Dear Vodafone – Time to pay for your sins 6 Dec 2011 | 01:15 pm
Dear Vodafone, Over the last 2 months your customer service has gone from frustrating, to extremely efficient, to frustrating. Most of the frustration seems to come from a disconnect between your soc...
#Gov2AU Growing Pains – Rant 5 Dec 2011 | 04:27 pm
I will keep this short, over the last few months I have noted a couple of key themes which were partially highlighted by Dominic Campbell during his visit to OZ, by James Dellow on similar topics, an...
A very personal post 18 Aug 2011 | 11:54 am
These opinions are my own interpretation of what I have read, and my concerns are those of many. Today I ended my media blackout thanks to an email I received from Getup. Ignoring the source, I was d...
Is 140 characters too short for real engagement? 18 Jul 2011 | 03:19 pm
The polarising effects and affects of the #carbontax have caught my attention recently, but more surprisingly has been where I have read the most coherent arguments. Twitter has been excruciatingly p...
What Gov needs to learn from the @Lulzsec releases 17 Jun 2011 | 01:45 pm
@LulzSec have become globally infamous for cracking a number of large databases and their more recent DDoS attacks on American Gov websites. This morning LulzSec released a large collection (62,000) ...
Do Not Do that! #socmed 20 May 2011 | 12:28 am
@QPSMedia’s recent ‘mea culpa’ followed up with @jameskliemt’s question (below) got me thinking. “I thought #gov2au agencies were supposed to communicate on SM using natural and culturally appropria...
Build to outcomes, not to outputs – #openUPD 30 Mar 2011 | 03:45 pm
#openUPD (User Product Design) is a framework which I have had growing in the back of my head for the last few years. It provides a set of general rules which ensure projects are scoped to, and remain...
