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The Whys and Wherefores of the 5 Whys 27 Aug 2013 | 01:43 pm

As parents of young children know, “Why?” is one of the most frequently asked questions they hear. As frustrating as answering “Why?” questions can be in those circumstances, “Why?” can be the most c...

Avoid Failure When Using Failure Modes and Effects Analysis (FMEA) 22 Aug 2013 | 10:15 am

FMEA is a risk assessment tool. Through the structured approach of an FMEA, improvement teams identify possible ways in which a product or process can fail, specify the subsequent effects, quantify th...

Competently Use Capability Analysis 19 Aug 2013 | 12:32 pm

The capability of a process, statistically speaking, is the ability of that process – based on historical performance – to achieve measurable results that satisfy established specifications and statis...

Lean Leaders — Do You Understand the Apparent Contradictions of Lean? 19 Aug 2013 | 12:10 pm

Some lean tools, when compared one to the other, appear to be contradictory or incompatible in nature. For example: How do we standardize processes and yet teach our people to be creative? Standardiz...

5 quality failures that shook the world 12 Aug 2013 | 05:42 pm

Quality assurance, control and management are key pillars of business stability and success. Failure to adhere to these principles can lead to cataclysmic and indeed tragic consequences, as these fiv...

The Harada Method: Templates to Measure Long-term Goal Achievement – Part 2 of 2 5 Aug 2013 | 05:22 pm

The Harada method helps individuals achieve self-reliance that in turn facilitates a company’s process improvement journey. Part One provides an overview of the method and its genesis. Part Two presen...

12 Essential Lean concepts and tools 5 Aug 2013 | 05:19 pm

Lean manufacturing includes a set of principles that lean thinkers use to achieve improvements in productivity, quality, and lead-time by eliminating waste through kaizen. Kaizen is a Japanese word th...

Donating Cash… or Kaizen 30 Jul 2013 | 11:28 am

The Food Bank for New York City is the country’s largest anti-hunger charity, feeding about 1.5 million people every year. It leans heavily, as other charities do, on the generosity of businesses, inc...

Technology’s evolving role in supporting continuous improvement 30 Jul 2013 | 11:25 am

Continuous improvement has always had a strained relationship with technology, for both good reasons and bad. One of the good is that doing things manually and building your own systems can be a one o...

The Harada Method: Reduce the Eighth Waste – Part 1 of 2 30 Jul 2013 | 11:23 am

No matter its size, an organization is driven by its objectives, mission and values; these factors are in large part realized by the employees in the organization. To achieve its desired results and e...

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